If you are not completely satisfied with your order, simply return it (via insured parcel post or UPS) within 30 days, in good condition, for full credit, refund, or exchange. Good condition means the way you would want to receive it. You don't need to call for a return authorization, however please insure your return to us. Refunds or credit to your charge card will be handled quickly after we receive your returned merchandise.
Exchange for Size:
Please measure carefully when you order. We will not charge you on an exchange for size on your initial order, but you will be charged postage on any exchange after that on the order. Exchanges for color or style will be charged at the regular shipping rate.
Important Notice:
Occasionally, prototype samples are photographed. Production models may vary slightly. You always receive the newest version.
Standard Delivery: Please measure carefully when you order. We ship via U.S. Post Office Priority Mail. If you need it faster, please request Special Handling. Priority Mail usually delivers within 4 days for the continental U.S., Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.
| Orders: | U.S.Priority Mail Rate: |
| $20 and under | $2.95 - First Class Mail |
| Up to $150 | $7.95 - Priority Mail |
| $151-$240 | $9.95 - Priority Mail |
| $241-$299 | $14.95 - Priority Mail |
| $300 + | $4.00 each item |
Special Handling:
For all Special Handling shipments, the cost is the actual cost of shipping plus our standard delivery rate. Special handling charges apply to shipments sent by Express Mail, Federal Express, United Parcel Service (UPS) or C.O.D.
International orders are shipped Global Priority, International Express mail, Federal Express, or United Parcel Service (UPS).
We will confirm the delivery cost when you place your order by phone or email.
Security:
We guarantee that every transaction you make at CCC.com (Concealed Carry Clothiers) will be 100% secure. Should any unauthorized charges be made to your card as a result of shopping here, you would pay nothing.
We will pay your $50 Credit Card Liability
Per the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If the unauthorized use of your credit card resulted from purchases made through our site while using our secure server, we will pay the $50.
Remember, in the event of unauthorized use of your credit card number, you must notify your credit provider in accordance to the reporting rules and procedures listed in your account agreement.
NOTE: Email is not secure and this guarantee does not apply to any information exchanged with CCC through email. Please remember, your email correspondence should never include sensitive information as email is never a secure environment on the Internet.
The CCC Guide to Secure On-line Shopping
1. Buy from merchants you know you can trust. Secure technology is important, but so is plain, old-fashioned trust. What makes a merchant trustworthy? Take CCC for instance:
- We have a track record--we've been supplying quality products to the shooting community since 1997.
- We offer a 100% guarantee on every product we sell.
- Exchanges for size or color are made at no additional cost.
- We offer easy access to customer service, telephone ordering and information about your order--you can contact us via email or our toll-free phone number.
2. Make sure the merchant uses secure commerce technology. At CCC On-line, security is provided by the best net commerce technology available. We use Verisign as our SSL (Secure Socket Layer) digital certificate provider, allowing our customers the strongest certificate services around. All sensitive information you enter during the checkout process, including credit card information, is encrypted while traveling the Internet. As a Visa Shop Smart participant, CCC offers you the safest on-line transactions! You'll know your transaction is secure when:
- A "complete key" icon appears in the lower left hand corner of your Netscape Navigator screen. OR
- A "lock" icon appears in the lower right hand corner of your Internet Explorer screen. AND
- The prefix "https:" replaces "http:" in the URL in your browser's address window.
3. Keep records. When you check out, print the screen so you have a paper record of your purchase. It will be invaluable if you need to contact customer service.
Privacy Policy:
We don't sell or trade our customer list to anyone, at any time, for any reason. You will not receive mail from anyone else as a result of an order placed with us.
Customer Service:
Please contact us if you have any problems with your order. We can't fix it if we don't know about it. Your satisfaction is very important to us. It is what makes our business grow.
Call us Toll Free: 888.959.4500
Fax us Toll Free: 877.CCC.Guns
Concealed Carry Clothiers
P.O. Box 237
Saunderstown, RI 02874-0237